FAQ
Questions offices actually ask before they hand over the weekday
If your question is about a neighbouring profession, the answer is usually on the coverage map. If it is about buying the work, see the offer.
Scope
What does Digitalfavce actually do?
Digitalfavce provides workplace operations services: request intake and follow-through, vendor coordination, space and desk readiness, workplace SOPs, meeting environment reset, start-date workplace setup, and operational reporting. We operate the layer between people, space, and vendors.
Do you clean, repair, or build the office yourselves?
No. Cleaning, maintenance trades, and construction are performed by contractors you appoint unless a separate written arrangement names a different vendor. We coordinate windows, access, and follow-up.
Do you replace our office manager?
Only if we both agree that in writing. The default is support or temporary operation of the workplace layer while your internal owner remains accountable. Replacement is a staffing decision, not the homepage promise.
Can you take over IT, HR, or health and safety certification?
No. Those professions are out of scope. We will say so rather than stretch the engagement. See the coverage map for the full split.
Practical
Where are you based?
VEACESLAV GIRJEV operates Digitalfavce from Strada Libertăţii 79, MD-3100, Bălți, Republic of Moldova. Email: info@digitalfavce.my.
Do you work outside Bălți?
On-site work is planned from Bălți. Other locations are possible when travel is agreed or when a local person can still handle doors, vendors, and room state while we coordinate the system. We will not advertise a city office we do not keep.
What language do you work in?
This website and the contact form are in English. On-site coordination can be arranged in the working language of the client office after we confirm who will be present.
How quickly can work start?
A diagnostic can start once we have agreed access and a named owner. Setup and managed operations start after a written scope. We do not promise a same-day takeover of a floor we have not seen.
Engagement
What do you need from us to begin?
A named internal owner, a way to see how requests currently move, vendor contacts you already use, and clarity on spend and access authority. Without those, we can only write observations.
Is there a long contract by default?
No. Diagnostic and setup are bounded. Managed operations have a written period and do not renew by silence.
How are fees decided?
After discovery we send a written fee based on floors, hours, on-site needs, and vendor density. This site does not show fictional discounts.
How is workplace information handled?
Request details, vendor contacts, and floor notes are treated as business information for delivering the service. See the Privacy Policy. Do not send passwords or badge secrets through the website form.
Do you use advertising or analytics cookies?
No. The site uses essential cookies for a secure form session and to remember your cookie choice. You can change that choice through Cookie Settings in the footer.
Still deciding whether we fit?
Send a coverage question or a review request through contact. There is no account wall and no obligation created by opening this page.